Novotel Phuket Surin Beach Resort has received three important healthy and safety certifications now qualifying us as ready for the “New Normal”. We have put in place strict measures to ensure that your stay with us will be safe and comfortable. Learm more about the SHA certification from the Tourism Authority of Thailand.
Novotel Phuket Surin Beach Resort has been awarded the Amazing Thailand Safety and Health Administration: SHA+ certification from the Tourism Authority of Thailand.
This certification is in recognition of the hotel’s preparedness for ALL travelers in Thailand, including Thais traveling domestically, residents of Thailand and our overseas visitors as soon as the situation allows. Highlighting our proactive approach to concerns of safety and health in a post Covid-19 world, SHA certification our strict adherence to the disease control guidelines set by the Ministry of Public Health to maintain a hygienic and clean environment and facilities for our guests, partners and ALL Heartist Team Members of the hotel.
This certification represents the Accor Group’s commitment that you stay safe and well during the Covid-19 pandemic and throughout the “New Normal” standards of the future.
While we have always prioritized the safety of our guests with international guidelines, industry best practices and the latest scientific research related to the pandemic, the standards of All Safe go the extra within the hotel to inspire your confidence.
Such measures as reinforced cleaning programs in all high-touch areas, safety and hygienic training for all our Heartist Team Members, safe food services and guest access to medical professionals and tele-medical support (with AXA membership) provides assurance that these standards have been met in our hotel.
Hotel Resilient Covid-Ready ensures that a hotel is ready to welcome guests in the “New Normal” era. With 50 detailed steps that cover all areas of hotel operations and services, not a single inch in our hotel has been left without throughout inspection. Our prevention and response is now among the very best in the world.
The Hotel Resilient’s standards are a composite of the very best international guidelines, industry best practices and the latest scientific research related to the Covid-19 pandemic.